Scheduling

You have been given it to look at, not to edit. Only managers and admins can add, change or cancel sessions.

Choose This week beside the week arrows. It always returns to the current week.

A search or a filter is probably on. Choose Clear filters and the row will come back.

Yes. Tick Show cancelled. They appear crossed through, and you can restore them.

Yes. Both screens read the same bookings, so the change shows in their Planner at once.

Yes. The week, the view and your filters are kept in the address. Copy it from your browser and send it.

The chip counts bookings, not availability. Someone on leave still appears if they have nothing booked.

Press the chip for young people not booked. The list names each one and links to the place to book them.

The session is booked, but the mentor has not yet filled in the plan for it.

Press the no-venue chip, then Set venue on that line. Choose the venue and save.

Yes. Move to next week with the arrows and read the chips again. They always describe the week on screen.

Scheduling does not book into a past day. Open the session itself from the record if you need to correct something that has happened.

It saves the booking even though the form warned you, for example about leave or a clash. Both then sit on the Planner.

You can, if it is a session of another kind. An exact duplicate is refused, and the message names the one that already exists.

Set Repeat to weekly on this weekday and choose an end date. Check the list of skipped dates after you save.

Nothing was booked to copy for those days, so nothing is copied. It tells you how many it did copy.

The mentor sees it in their Planner straight away, with a prompt to plan it.

Yes. Press Undo straight after, or tick Show cancelled and restore it. Recently removed keeps 30 days.

It is released, so someone else can book it. If you restore the session, the room may need booking again.

It already has a write-up, or its week has been sent for approval. The message on screen says which.

Press Cancel sessions between dates. Choose the dates, read the list, give a reason, then confirm.

Cancelling in Scheduling does not send an email itself. Contact the people involved in the usual way.

Use the leave button on their row, or Mark day from a box in the grid. Choose sick as the reason and save.

Past days are not offered. Change a session that has already happened from its own record.

Each one is checked separately. The summary names it and gives the reason, such as a write-up already filed.

The mentor sent that week for approval, which freezes it. Return the week to them, then try again.

No. Move to date only accepts today or a later day, and refuses anything earlier before changing anything.

Only managers and admins. Anyone else is told to ask one of them.

Yes. Press Undo in the summary, or tick Show cancelled, tick the sessions and choose restore.

Yes, 100 at a time. If you tick more, nothing is changed and you are asked to untick some.

It probably still needs the DSL's approval first. Only weeks the DSL has approved reach this queue.

The plan is locked and the week is signed off. The card leaves the queue.

No. A reason of at least four characters is needed, and the mentor sees it.

On Scheduling, where the same queue shows above the grid. Tick the weeks or choose Select all, then approve.

A week sent for approval is frozen. Approve it, or reject it back to the mentor, then change it.

It adds up the estimates the mentor gave for that week. It is an estimate, not a payment.

Stop it blocks sending until the gap is filled. Remind them says what is missing but lets the person send anyway.

Managers and admins. Other roles see a message that there are no rules to show.

Yes. It applies on the website and in the app at once, to everyone in your organisation.

Every change is recorded with who and when. Ask an admin if you need the history.

It means no limit. A mentor can prepare a session as far ahead as they like.

No. Rules about a note concerning a child's safety are never offered, so they cannot be switched off.

It is for managers and admins only. Your own week is on your Planner.

It is about how many more sessions the service could take in that period, given the space and people free.

Open Venues, choose the day and morning or afternoon under Free on, and press apply.

They may still be on an assumed default pattern. Confirm their real pattern and save it.

Yes. Press Download this view (CSV). It exports only what you can see on screen.

It shows the whole half-term at once instead of one week. Use it to judge cover over a longer stretch.

The tracker is for managers, admins and the DSL. Everyone else sees the log.

Another manager has to sign it off. The page tells you so instead of hiding the button.

No. It is its own record and is never counted in attendance or delivery.

The meeting was marked as not attended. Tick Only show not attended to see just those.

Yes. A manager can re-open it. It then waits for a manager again.

From the young person's own record. The log lets you find and follow them.

No. Weekends already count as closed.

No. They are already there. Only press We're open on the ones you work.

No. It only stops reminders and chases. Cancel booked work from Scheduling.

No. The day must be today or later.

Press Reopen on that day in your list.

The page does not email anyone. Reminders and chases skip that day from then on.

No session is booked on that day. Book it in Scheduling and it will appear on the board.

The card is stamped and the school or other contacts linked to the young person are emailed.

Not from the board. A stamped card is locked. Open the session from its link to correct it.

Nobody is linked to receive the email. Add them under Who we tell and link them to the young person.

You can look but not decide. Only managers and admins can stamp a card.

Yes, three days either way. Use the day buttons beside Today.