Help

Knowledge base

Short guides, grouped by area. Can't find what you need? Email support@aspireandthrive.co.uk.

Getting started

Quickstart — your first session write-up
Add a young person, plan a session, run it, and write it up. The five-minute tour.

Cabinet

Cabinet sections explained
What each drawer is for — Profile, Contacts, Consents, Sessions, Safeguarding, Wellbeing, and more.

Safeguarding

Raising a safeguarding concern
How to record a concern, when the DSL is notified, and what happens next.

Admin

Inviting teammates
Add users to your organisation by email, with the right role.

API

API quickstart
Mint a key, list your young people programmatically. HMAC signing example.

Billing

Billing FAQ
Plans, seats, invoices, changing plan.