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Use your Home page

Read the first page you see after signing in: your day, your unfinished work and, for team leaders, what needs a decision.

Checked against the screens:

Every organisation can choose its own words for the people and roles it works with. When you are signed in, this guide uses your organisation’s words. Otherwise it uses the product’s own.

For everyone. Home shows the work that is yours today. What you see follows your role, so a colleague's page may look different.

Steps

  1. Open Home in the left menu. It is the first page after you sign in.
  2. Read the greeting and the line under it. They tell you whether anything needs you.
  3. Find Your day. Each card is one session, with a button such as Plan session or Record session.
  4. Check Unfinished sessions for write-ups you started and have not sent.
  5. Look at Your people for the young people you work with, and This week for your totals.
  6. If you also lead a team, use the switch near the top to move between the manager view and your caseload view.
  7. In the manager view, start at Needs you now. Then read Coming up, Your tasks and How it's going.

If it goes wrong

  • If a section is missing, your role may not include it. Ask your admin to check your access.
  • If a figure shows a dash, it could not be loaded. Refresh the page to try again.
  • If a young person is missing from Your people, ask who manages allocation. Do not create a second record.

How it links together

Home reads from the planner, write-ups, tasks and concerns, so what you see is a summary of work held elsewhere. Pressing a button on a card takes you to the planner or the write-up form.

Doing the work there changes Home straight away. See the guides on planning, writing up and working through your tasks.

Where Home gets its cardsHome summarises work held in other places, and the buttons take you there.
  1. BookedIn the planner
  2. On HomeAs a card in Your day
  3. Written up
  4. Off your listSigned off

Which view you are looking at

Home changes with your role. If you only deliver work, you see your caseload view. It starts with today's cards.

If you also manage a team, you see an oversight view first. A small switch near the top lets you move to your caseload. It appears only when you have both a caseload and a managing role.

Your choice is remembered for next time. Changing the view does not give you any extra permissions. It only changes what is shown.

Your day

Each card shows the time, the young person, the place and where the session has got to. The button on the card is the next step you can take.

  • Plan session appears when preparation has not been done yet.
  • Record session appears once the plan is saved and the work has happened.
  • A card marked as sent back means a checker has asked for changes. Open it to see the reason.
  • A card marked as not delivered shows the reason given for the missed session.

Unfinished work, your people and your week

Unfinished sessions lists write-ups you have started. Open one to pick it up where you left off. A list that says there are no drafts means every write-up has been signed off.

Your people is your caseload at a glance. This week gives the figures for the current week. Both open into more detail when you select them.

The oversight view

Needs you now gathers the things only you can move on. Examples are overdue write-ups, week plans to approve, half-term reports waiting and consent that is about to expire. It also shows venue checks that are due.

Coming up looks ahead. Your tasks lists what is yours, and links to the full Tasks page. How it's going shows what was delivered this week, attendance over six weeks and records that are incomplete.

Quick actions starts common jobs without hunting through the menu. If nothing needs you, Home says so plainly.

Banners and notices

Notices can appear above your cards. They include planned sessions that still need a room, plans left with no staff member after someone leaves, and bookings that clash.

Each notice links to the place where you fix it. Fix the cause there, rather than hiding the banner.

If you lead on safeguarding

If you are a DSL, your overview puts the safeguarding queue first. It shows open concerns, overdue follow-ups and anything that needs a higher level of action. Operational tiles sit below it.

Questions people ask

Why does my Home look different from a colleague's?

Home follows your role and your caseload. A colleague with a different job sees different sections. This is normal.

Why can't I see the switch between views?

It only appears if you have both a caseload and a managing role. If you only have one, there is nothing to switch to.

Where is my unfinished write-up?

Look under Unfinished sessions. If it is not there, it may already be sent for sign-off or signed off.

What does Needs you now mean?

It lists work that waits for you specifically. Clearing it does not hide anything. It shows what is left for you to do.

Why is there no Record session button on my card?

The plan may not be saved yet. Choose Plan session first, finish the preparation, then come back.

A figure on Home looks wrong. What should I do?

Refresh the page first. If it is still wrong, open the page it links to and check the detail there.