For DSLs and admins. Anyone else who opens this page is told the role is needed. If a child is in immediate danger, call 999 and phone your DSL directly.
The tools on this page
- LADO referrals are for an allegation about an adult who works with children.
- Low-level concerns are for conduct that does not reach that threshold.
- Children missing from education follows a child with ten missed school days.
- CP-file transfers hand a child protection file to the next provider.
- Modern slavery / trafficking starts a referral to the national mechanism.
- Context markers hold short-lived signals from police, schools or the council.
Start here
Your open queue shows open concerns, overdue follow-ups and what has no owner. Work the queue first. The tools below are for statutory work that needs its own record.
Choosing the right one
- An adult did or said something worrying: start with a low-level concern, or a LADO referral if it is an allegation.
- A child may be exploited: use the national referral.
- A child is moving provider: use a CP-file transfer.
- A signal arrived overnight: record a context marker.
How it links together
Most tools start from a concern, which copies the young person and indicators across. Their outcomes appear in the external reports list at the bottom of this page. The concern queue is explained in the guide on working the queue.
- QueueOpen concerns first
- Pick the toolMatch the situation
- RecordDraft in the tool
- ContactPhone or send it yourself
- CloseOutcome kept in history
Who can open these pages
The pages check your role. DSLs, senior staff and admins can open all of them. Managers can open the children missing from education page. Other staff are told which role is needed.
Why they are separate
Each tool matches a statutory duty with its own deadline, its own wording and its own people to call. Keeping them apart means the right form is filled in and the right clock is started.
The queue first
The top of the page shows four numbers. They count open concerns, overdue follow-ups, concerns with no owner and level 3 or 4 concerns this month. Work from the overdue list down.
Sorting the queue
Use the sort controls to order the open queue by age, follow-up date or severity, then press Apply. Each row opens the record. Use the cabinet link for the young person's full record.
External reports
The bottom of the page lists the last twenty reports made to outside bodies. This helps you see what has been sent and when. It is a log, not a way to send one.
Tools that fill themselves in
Several tools can start from a concern, which copies the child and indicators across. Start from the concern when there is one, so nothing is typed twice.